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Middle Atlantic Products, Inc. manufactures engineered equipment mounting solutions for all low-voltage communication system applications. Their customer-first philosophy places special emphasis on quality, service, and meeting the everyday working needs of end-users.
Middle Atlantic Products was looking for an information system to manage all aspects of their quality system electronically (with the intention of ultimately becoming ISO 9001:2000 certified). They began their search in the spring of 2000 under the direction of Keith Carney, Vice President of Engineering and Quality Assurance. Tom Barlow from Proquis, Inc. demonstrated PROQUIS Small Business System (SBS) for Keith Carney on July 7, 2000. Ultimately, PROQUIS was selected. The installation and training of their 10 concurrent users 7 module system (Customer Care, Document Control, Vendor Control, Equipment Control, Fault Log, Internal Audits/Management Review, Health & Safety) was done by Tom Barlow from October 2 – 5, 2000. MAP chose PROQUIS because it was truly a single, integrated application that helped manage so many aspects of both their Quality and EH&S Systems. The Document Control features, particularly the ability to work with all their existing document types/formats, were extremely desirable for MAP, as they didn’t have to start over again.
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