The telecommunications industry has standards and regulations covering aspects from equipment manufacture to infrastructure. One of these standards is TL 9000 an industry specific variant of the ISO 9001 standard.

 

Showing compliance with any standard or regulation can be a time consuming task. It can involve documented procedures to define how each process will operate, auditing of that process to verify that the process is working in accordance with the procedures, and a management review of the whole system, to verify that it meets the business objectives and compliance requirements.

 

This can result in changes to procedures, changes which need control to ensure they have the appropriate approvals and that the correct document is available at the point of use. Following issue of a  new procedure the process may need to be audited more frequent than normal to ensure it is operating as expected.

 

For the manufacturer, identifying issues and actions and resolving them is an important factor to reducing waste. These issues and actions can be used to identify trends in processes, even form a knowledge base, which can be searched in the future for known solutions.

 

Using an integrated system you can not only control document creation, approvals, issue and withdraw, you can also monitor your issues and actions, plan your audits, and management reviews, create training plans for your personnel, and record correspondence with customers and suppliers. You can do all this and more.

 

If you need an integrated solution, that is modular, can be assembled as your needs grow, then contact us to see the solutions we have for you.