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"It is critical that our suppliers meet the same quality standards as we do so that a high quality product is delivered in the end..."
We understand key role your vendors play in determining the quality of end product, so we offer you PROQUIS Supplier Control Module. It has an integral contact management system that works in the same way as the customer care section. With instant access to all vendors address details, tel. / fax, e-mail and contact supplier evaluation can be planned and recorded. Performance monitoring & tracking of supplier problems & actions can be done.
The module gives you the ability to complete supplier details including name, addresses, correspondence and more. Vendor records can be categorized using supplier analysis fields and the person responsible. Records are easily searchable and quickly manipulated for your company’s supplier management and overall sales. Correspondence is an integral feature for tracking all communications. This may be a letter, a fax or perhaps some detailed specifications on parts you need - it could be any document of any type. PROQUIS system uses all existing editors and templates through one input screen. Contacts and correspondence are available at a glance – with the ability to insert e-mails into the system directly from Microsoft Outlook (no copy and paste required), to attach documents and any relevant files e.g. audio, imaging.
Let PROQUIS take care of your Vendor audits – to ensure the service the supplier is offering continues to remain of high standard that your company expects. Keep informed about your suppliers and their products – A full audit history is kept, each movement is recorded, timed and dated using the individual reports. Details of the audit are all conducted through PROQUIS to include; the products, questions asked, together with a scoring system, which you define. As you enter the questions and record the answers, the scores are checked against the levels you set and warnings are given if necessary. The information is available at any time, instantly and presented in the format that is meaningful and useful to your business!
PROQUIS also allows you to set a review date to automatically warn you when the next audit is due. The system can also caution you about individual vendors that are not meeting the performance levels you define. The levels are based on the quantity of goods coming in from the vendor, balanced against the number of rejects and how late the delivery is. The percentage criteria are all user definable.
Vendor or Supplier Control is a vital element to ensuring that you meet the needs of your customers, it is also an important element of ISO and QS9000 systems. The Supplier Control Module of PROQUIS Enterprise provide facilities to maintain all the supplier information such as names and addresses, contacts, correspondence, audits/evaluations and supplier issues monitoring.
