Telecommunications

The Telecommunications industry has standards and regulations covering a wide variety of elements from equipment manufacture to infrastructure. One such standard, TL 9000, is an industry specific variant of the ISO 9001 standard.

Showing compliance with any standard or regulation can be a time-consuming task. It typically involves documenting procedures to define how each process will operate, auditing of that process to verify that the process is working in accordance with the procedures and a management review of the whole system to verify that it meets the business objectives and compliance requirements. This may result in changes to procedures which need control to ensure they have the appropriate approvals and that the correct document is available at the point of use. Following issue of a new procedure, the process may need to be audited more frequently than normal to ensure it is operating as expected.

For Telecommunications manufacturers, identifying issues and actions and resolving them is a crucial factor in reducing waste. These issues and actions can be used to identify trends in processes and even form a knowledge base, which can be searched in the future for known solutions.

Using an integrated system you can control document creation, approvals, issues, monitor your issues and actions, plan your audits and management reviews, create training plans for your personnel, and record correspondence with customers and suppliers. With the Proquis solution, you can do all this and more.

If you need an integrated solution that is modular and can be expanded as your needs grow, please contact us to see how our Proquis solutions can take your company to the next level.