ISO 9001 Certification

ISO does not itself certify organizations. Many countries have formed accreditation bodies to authorize certification bodies which audit organizations applying for ISO 9001 compliance certification. It is important to note that it is not possible to be certified to ISO 9000. Although commonly referred to as ISO 9000:2000 certification, the actual standard to which an organization's quality management system can be certified is ISO 9001:2000. Both the accreditation bodies and the certification bodies charge fees for their services. The various accreditation bodies have mutual agreements with each other to ensure that certificates issued by one of the Accredited Certification Bodies (CB) are accepted worldwide.

The applying organization is assessed based on an extensive sample of its site(s), functions, products, services, and processes and a list of problems ("action requests" or "non-compliances") will be made known to the management. If there are no major problems on this list, the certification body will issue an ISO 9001 certificate for each geographical site it has visited. If problems are identified, a certificate will only be issued once it receives a satisfactory improvement plan from the management showing how all identified problems have been/will be resolved.

An ISO certificate is not a once-and-for-all award, but must be renewed at regular intervals recommended by the certification body. In contrast to the Capability Maturity Model, there are no grades of competence within ISO 9001.

However, there are various approaches which attempt to measure quality in a way that is not simply pass or fail, as is the case with ISO 9001. One such scheme is BSI Benchmark, which evaluates the progress of an organization's management system by measuring the degree of application of the eight management principles which underlie the ISO 9000 standards.

This is only an overview/extract of the standard. Users should not rely on its accuracy, but should refer to the complete standard of the appropriate revision.

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